WebJul 25, 2024 · Navigate to Settings > Administration, and then click System Settings. On the General tab, scroll down to Set up Search, and then click Select. Click Case, click Add, and then click OK Next, you need to make sure this entity is enabled to have activities appended to it (meaning you can set regarding to this entity). WebNov 29, 2024 · In the Settings > Summary area, set the Enable similar case suggestions toggle to Yes. In the Data mapping > Case entity data fields area, select values for the Case summary and Case details boxes respectively, if you don't want to use Case Title and Description that are set by default.
Dynamics365-Apps-Samples/README.md at master - Github
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